PRIVACY POLICY

Introduction

Montpak International Inc. (famillefontaine.ca) is committed to complying with all requirements related to the protection of personal information as stipulated by applicable law, particularly those governing the collection, use, storage, sharing, and destruction of all information related to an identifiable person (“personal information”). Various measures, practices, and guidelines have been implemented to ensure that privacy and confidentiality are protected.

This policy describes how Montpak International Inc. (famillefontaine.ca) collects, uses, processes, stores, communicates, retains, and destroys personal information obtained from users while they browse our website https://famillefontaine.ca (the “Site”) or use the contact form provided by Montpak International Inc. (https://famillefontaine.ca/fr/contact/) (the “Form”). Montpak International Inc. (famillefontaine.ca) is committed to collecting, retaining, and protecting personal information in accordance with the provisions outlined in this policy and applicable privacy laws.

By using the Site, you acknowledge that you have read and understood this privacy policy and that you accept and consent to the collection, use, disclosure, and processing of your personal information in accordance with the provisions in this privacy policy. If you disagree with the terms of this privacy policy, please immediately cease your use of the Site.

What Personal Information Do We Collect?

Montpak International Inc. (famillefontaine.ca) limits the collection and processing of personal information to what is necessary for the proper functioning of the Site and other purposes indicated by Montpak International Inc. (famillefontaine.ca). To this end, Montpak International Inc. (famillefontaine.ca) may collect the following personal information when using the form:

• Your name;
• Your home address;
• Your email address;
• Your phone number; and
• Any other personal information voluntarily provided to Montpak International Inc. (famillefontaine.ca) when using the form, for example, in comments.

Montpak International Inc. (famillefontaine.ca) may also collect certain relevant information that you have provided when using the form on the Site. This information will ensure quality service and follow-up from Montpak International Inc. (famillefontaine.ca) in case of specific questions submitted to them.

Intended Use of Personal Information

The provided personal information will not be used by Montpak International Inc. (famillefontaine.ca) for purposes other than those for which it was collected without obtaining your prior consent in accordance with applicable laws. For example, personal information may be used by Montpak International Inc. (famillefontaine.ca) for the following purposes, but not limited to:

• Communication with you;
• Providing services or responding to your inquiries;
• Questions and comments;

We may provide you with the opportunity to contact us to ask questions or provide us with your comments, ideas, or suggestions. When you contact us, Montpak International Inc. (famillefontaine.ca) has access to all the information you have communicated or otherwise disclosed, such as your name, email address, phone number, and address, as well as the opinions, questions, or comments you have expressed. Furthermore, if you request a response from us, we may ask you to provide your name and contact details if you have not already disclosed them. Subsequently, our customer service will collect the necessary information to categorize the communication, respond to any requests, provide comments or request information, or conduct an investigation into any privacy breaches or other problematic situations.

Storage of Personal Information

Subject to applicable laws, Montpak International Inc. (famillefontaine.ca) will store personal information only for the purposes for which it was collected and for as long as necessary to achieve these purposes.

Disclosure of Your Personal Information to Third Parties

Montpak International Inc. (famillefontaine.ca) will not disclose your personal information to an unrelated third party for its separate use without obtaining your explicit consent.

Information Shared with Business Partners

When you provide personal information to Montpak International Inc. (famillefontaine.ca), it may occasionally be transferred to third parties who work for or are related to the activities of Montpak International Inc. (famillefontaine.ca) for further use in accordance with the original purpose for which the data was initially collected.

For example, this personal information may be accessible to certain business partners and service providers of Montpak International Inc. (famillefontaine.ca) to collaborate on projects or program implementation. Additionally, Montpak International Inc. (famillefontaine.ca) may establish business relationships with other companies as promotional partners.

In such cases, these other contractually affiliated companies may also have access to your personal information. Montpak International Inc. (famillefontaine.ca) requires third parties to whom it discloses personal information to protect that information by applying standards essentially similar to those applied by Montpak International Inc. (famillefontaine.ca) and to comply with the requirements of this privacy policy.

Montpak International Inc. (famillefontaine.ca) also requires these affiliated third parties not to use your personal information for purposes that have not been expressly authorized.

Information Shared with Other Third Parties

Personal information may also be disclosed to a potential buyer or another business entity in connection with a commercial transaction or business reorganization. For example, if Montpak International Inc. (famillefontaine.ca) were to be sold or merged, or if most of Montpak International Inc.’s assets (famillefontaine.ca) were to be sold or transferred, such disclosure is necessary for making the decision to proceed with the sale or another transaction.

Furthermore, Montpak International Inc. (famillefontaine.ca) reserves the right to use or disclose personal information if it has reasonable grounds to believe that such use or disclosure is necessary to protect its rights, comply with a legal process, a court order, or a legal proceeding, or for any other purposes as required or permitted by law.

Data Integrity and Access Rights

Montpak International Inc. (famillefontaine.ca) takes reasonable measures to ensure that personal data collected is suitable for its intended use and is accurate, complete, and up to date.

Please note that the information you provide via our form will be processed in accordance with our privacy policy, but it is not stored in a user account. If you have concerns about the information you have provided via our form, please contact us directly for any questions or necessary modifications. Access to Your Information and Updating It

You have the right to request to review any file we hold about you and request that any inaccurate, incomplete, or outdated information be modified by contacting us as indicated below. We encourage users to update the information provided to Montpak International Inc. (famillefontaine.ca), especially after a change in email or postal address or a name change.

You have the option to modify or withdraw your consent regarding the use and disclosure of your personal information at any time by contacting the privacy officer.

Access and correction requests are free of charge. However, as permitted by applicable law, we may charge reasonable fees for copying and transmitting documents containing your personal information if you wish to receive a copy of these documents. Montpak International Inc. (famillefontaine.ca) will inform you in advance of the amount of such fees, if applicable.

Security

We employ technical, administrative, and physical protection measures and other measures to protect your data against theft, loss, misuse, or any other unauthorized access.

Furthermore, we take measures to ensure that our protection measures consider all known threats. Of course, no company can guarantee the absolute security of personal information. You should be aware that Internet transmissions, especially email transmissions, are never entirely secure or error-free, like all other modes of transmission.

Montpak International Inc. (lemarche.famillefontaine.ca, famillefontaine.ca, montpak.ca, or carriere.montpak.ca) will never ask for your account password or banking information by email. If you have received such an email or have entered personal information in response to a suspicious email or on a fake website claiming to be affiliated with Montpak International Inc. (lemarche.famillefontaine.ca, famillefontaine.ca, montpak.ca, or carriere.montpak.ca), please contact us immediately.

Sending Your Information Outside of Canada

Your information may be processed or stored outside of Canada. Montpak International Inc. (famillefontaine.ca) takes measures to protect your personal information when it is stored or processed in other territories and to ensure that this information is subject to the same level of protection as offered by the applicable Canadian and Quebec laws and this personal information protection policy. Despite the above, and even though Montpak International Inc. (famillefontaine.ca) takes measures to protect your personal information, when personal information is stored or processed in other territories, its disclosure may be permitted or required in other circumstances under the laws of foreign jurisdictions and may be made available to foreign government authorities and other individuals in the country where the information or the entity that controls it is located under a valid order in that country or as otherwise required by foreign laws for purposes other than those described herein. By providing us with your information, you understand and accept that it may be sent outside of Canada.

Links to Third-Party Websites

In some cases, the Site may contain links or references to websites owned by third parties. These links are provided for convenience purposes only. Additionally, since these third-party websites are not affiliated with us, we did not create them and do not administer them, this personal information protection policy does not apply to their content or practices. Montpak International Inc. (famillefontaine.ca) assumes no responsibility for the practices of these websites.

You are responsible for deciding to visit these websites and for the consequences of your use of them. Please review the privacy policy of these third parties on each website you visit.

Non-Personal Information

Depersonalized information, i.e., personal information from which the person’s name and other unique identifying data have been removed so that they can no longer be linked to an identifiable person, as well as other data, may be used for purposes such as statistical training, research, and development.

Information Provided by Third Parties

Montpak International Inc. (famillefontaine.ca) has or may enter into agreements with business partners such as Google, which offers technological services like Google Analytics and others that allow data collection on user interactions on the Site. This data collection is performed using codes placed on websites that compile data on the pages viewed, as well as the type of browsers and devices used. The data collected is then processed by Google and other business partners on their platform and is periodically transmitted to Montpak International Inc. (famillefontaine.ca) for updates. Data obtained through these tools is compiled and anonymized for use in improving the Site.

Modification and Revision of the Personal Information Protection Policy

From time to time, Montpak International Inc. (famillefontaine.ca) may update this personal information protection policy, including due to changes in applicable laws, the development of new services, and technological advances. Montpak International Inc. (famillefontaine.ca) reserves the right to modify, add, or remove parts of this personal information protection policy at any time, at our discretion. By continuing to use the Site after the implementation of such modifications, you are deemed to have accepted them. If you disagree with the changes to the personal information protection policy, you must immediately stop accessing your account or the Site.

You can check if the personal information protection policy has been modified by checking the effective date at the beginning of the policy.

This personal information protection policy is not intended to grant, and does not grant, contractual or other rights under the law to any party or for any party.

How to Contact Us

If you have questions, comments, or concerns about this personal information protection policy or Montpak International Inc.’s information collection practices (famillefontaine.ca), or if you want to stop receiving additional communications, please contact our privacy officer: Brigitte Tremblay, CRHA

Director of Human Resources

brigittet@montpak.ca

5730, Place Maurice-Cullen, Laval, QC, H7C 2V1

1-800-527-8641